Gong cha Ayala Feliz

FreshKiwiQuest

Local Guide

9.8

I was charged twice at their store using my GCASH. I went back to them and stated if they can just refund it because it will also go to their income. They said they can't refund because they need to contact GCASH so that GCASH will return the charge because they are shoshort. I asked how many days before the amount is refunded, their employees said that it was only 1 day. It's been 3 days now and they still haven't updated. For me, employees really have a big impact on how to deal with customers. Based on my observation, they seem to be very lazy in their work and help you with your concern. …

TruffleWave

Local Guide

9.6

Gong Cha, the milktea i love the most!😍

CozyPineapple

Local Guide

9.3

No pudding always, store is not clean. Plus i ordered milk tea with coconut jelly but when i went home and drink it i noticed there were no coconut jelly. I mean c'mon guys! I paid for it! Service is very bad!!!

WhippedCreamCheese

Local Guide

3.5

Their staff looks like they need more training -- lacks professionalism. The drinks are so so, used to be good 🥲

BerryBliss

Local Guide

1.5

Very limited choices, drinks you want are always out of stock.