Filipino
Makati, Metro Manila
My mother who is a senior citizen bought a bucket of 8pcs chicken as takeaway from this branch yesterday Aug 17, and wanted to bring it to the province (which is a very common norm as pasalubong). She was not able to count the pcs as she was rushing to catch the bus and well, trusted na nya yung branch since she’s a frequent customer. But to her surprise, pagdating sa probinsya only 6 pcs lang ang naiprepare. Ironic kasi sa receipt indicated na walo ang inorder and enumerated yung requested parts. This is unacceptable and disappointing.
branch improved after a much-needed renovation, although I have no idea why they decided to have their take-out pick-up counter on the second floor. service is pretty much as expected in a busy fastfood chain, although it does get quite slow at times. however, waiting isn't too bad given that there are plenty of seats available and staff would ask guests' and follow-up accordingly. food is also as expected of any other Jollibee's, however I did have a few times wherein my sandwiches seemed sloppily made and the amount of gravy on the burger steak was inconsistent.
It's my first time eating at that branch and got surprised that the chicken taste different. It's not as tasty as the others. That's all I can say
I give the service a 1 star because me and my sibling waited so long to get our burger and spaghetti. After waiting so long our ice cream have already melted! But i like the taste of the food its delicious 😋. If you guys are NOT patience i would not like to recommend you guys this place...... 😐
Sad to say but this branch never fails to give me disappointments and dissatisfactions. I've been there few minutes ago, waiting for my order. The buzzer rang so I went down to the counter to claim my order since i was a seated upstairs. But it took them so long to give me my order because the receipt was misplaced. If i'm not mistaken there are two managers or team leaders at the front together with a three cashiers and three dispatch as well. I've asked them how many times where is my order since the buzzer already rang but they just keep on pointing each other if who will be the one who s…
Jollibee is a Fast Food located at Makati, Metro Manila.