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Manila, Metro Manila
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Great place to visit if you are hungry and in rush. It was crowded but still service was fast, everything was clean and the food was tasty. Recommended.
I recently visited a Jollibee branch and had a less than satisfactory experience. I queued up to place my order at around 1:30 PM and finally got to place it at 2:15 PM, despite only being the third person in line. The waiting time was excessive, taking 45 minutes just to order. When I finally received my food at 2:40 PM, the claim chip that was supposed to notify me when my order was ready didn't work. Consequently, my order sat on the counter for several minutes, if not longer, resulting in lukewarm food by the time I got it. The portion sizes were disappointing. The chicken thigh I recei…
NO PROPER CUSTOMER SERVICE. FOOD IS 2/10 in terms of TASTE LARGE DRINK IS 3/4 ICE 1/4 JUICE/DRINK NO ONE TO ASSIST PWD AND ELDERLIES OVERALL 2/10
If I could rate this store a 0, I would rate it 0! The attitude of the crew and manager is extremely disappointing, they act as if they can't hear you when you need assistance. Even their spoons are dirty, the cashier is so rude, and when you complain, they whisper and laugh among themselves. The service is extremely slow, and they serve food that is not even hot even though they had a 15-minute waiting time! Never again kakaim dito, tsk sobrang init ng store nila parang walang aircom!!
If I could vote this 0, I would. I have repeatedly requested for ketchup because they did not put one for my fries. Only for it to be ignored until I got seriously pissed. Then when it was evident, they only gave me one. Super disappointing.
Jollibee is a Restaurant located at Manila, Metro Manila.