McDonald's Villaruel

the service is fast, the food they serve is always hot and fresh and their lobby and play place are clean, I hope I can come back to this branch again

The food is served hot. The sundae is at it’s best texture, creamy and milky. There is nothing wrong with the service. The staff are trying their best to accommodate the customers. But the odour inside the restaurant is intense. Maybe it is because of the ventilation but it doesn’t smell of food but of a really foul smell. I hope this is something they can fix.

Too much ice, drink coke only a few…

First time visiting this branch. I still love McDo, but I'm not sure if we're visiting this branch again. EVER! Wife lost her umbrella here, I wouldn't blame the staff or security, but it just tells you about the crowd this branch attracts. Kids play area is outside the function room (2nd floor) - its crazy noisy upstairs. Paid the cashier using a 1K bill and she kept on asking for a smaller bill even if I told her that I didn't have any! it seems that its the customer's problem if the cashier has no change for you! very disappointing!

Edited post: often visit mcdonald's Villaruel just to have my breakfast. BIG SHOUT OUT to the staff named JASMINE.. She has this pleasant attitude, welcoming, knowledgeable,friendly, attentive, polite, helpful, and always smiling.. She is the perfect staff to work in F&B or any customer service position. She is the one who is willing to do extra mile for customers. Nowadays, it is rare to find an amazing staff like jasmine who is sincere and honest. I just can't stop myself to write a review about her as she is really deserving to be recognized for her effort and hardwork. I hope the company…