None
Quezon City, Metro Manila
Food options are great. I would've loved it more if they had chapchae. Maybe I got used to Samgyeop restaurants serving it. Service was okay. I think they tried to improve based on previous comments. When we dined in, they got us all meat options and side dishes right after we confirmed our order. So we didn't wait for too long. :) Atmosphere: I wanted to be seated somewhere nicer, but they chose the table for us, so we just went along with it. The ambience could be better.
My partner and I didn't even went in. There was supposed to be a list and the manager was supposed to accomodate the customers, however, the manager really left a Very bad impression by just passing by us the customers and just went to the side and sat to tinker on his phone. Even 1 of the staff went and called the manager and said "Sir pa accomodate naman sila" then the manager just looked at us customers and continued with his phone like the customers don't even matter. Then we saw the reviews in google and they were'nt lying about the Rudeness of the manager.
Date: July 23, 2023 3PM Where: Samgyeop Masarap SM North Edsa Branch Comment: Bad service! Difficult to get a staff to accomodate ur order. If ur super hungry NEVER EVER TRY THIS RESTO. The staff will waste ur alotted 2 hrs to enjoy 'sana' ur experience and their offered unli package. U also have no choice coz the Frontline receptionist will immediately inform u that the only available package is the 649. But u'll end up irritated, hungry and disappointed coz u can't ask someone to take ur orders. Even other customers end up going straight to their counter where most of the staff are hiding j…
My worst samgyup experience. 😣 Super poor customer service. We waited more than 1 hour for our food yet still incomplete order. Side dish and rice lang na-serve. After 35 mins tsaka lng dumating yung meat kundi pa kami nag follow up. When we're almost done eating but di parin kmi nabigyan ng water regardless of countless follow up. We ordered unli pork and beef pero puro pork lang na-serve samin and dalawang klase lang yung binibigay. Nawalan na kmi ng gana that's why we leave after 45 minutes of eating. 499 per person is not worthy coz even 1pitcher of free iced tea drink is not included you…
Just finished eating here, damn the crew here cnt see u raised ur hands they keep giving u sign to wait and never came back, dude this loc is very poor in customer serviced ill never eat here again.
Samgyeopmasarap is a Restaurant located at Quezon City, Metro Manila.