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Mandaluyong, Metro Manila
Good day to you. I just want to commend one of your employees from the Prestige Lounge in SM Megamall, FRANCE. She's been helpful and very accommodating. She's an asset to your department. Date of Visit: Aug 5, 2024 Time of Visit: around 7:00PM
A lounge unside SM Department Store for Prestige cardholders. Their wi-fi sucks, with little or no connection. No eating inside the lounge, but you can order water or coffee free of charge. The toilets are cleaner than the ones found in the mall. The staff are courteous, but one of them forgot to serve the water I ordered. Has piped-in music.
The music was a bit too loud so I wasn’t able to relax that much. The overall vibe was also not superb. I think the lounge in SM Makati is better, cleaner, and quieter, giving customers a better experience overall. However, this branch has good iced tea and coffee. And as usual, the staff were polite, helpful and accommodating.
SM's prestige lounge in Megamall is very crowded, you need to share a table with other members just to have a seat that's why it's not quiet inside the lounge anymore. Drinks also took a while to be served. Good thing the comfort rooms are kept clean.
Not a good place to relax and rest. There were a lot of noisy chidren when we went here. I think some shoppers leave their kids here so they can go around the mall conveniently without the hassle of carrying their kids around the mall.
SM Prestige Lounge is a Bar located at Mandaluyong, Metro Manila.