Chinese
Carmen, Cebu
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Was about to order at the counter but I was immediately blocked by the cashier working on Dec. 5, 2023, 9:30PM who said that the orders will take time because they had a lot of orders. I then proceeded to ask if it wouldn't take TOO LONG like more than 30mins., to which she replied that she couldn't say and even enumerated all the orders they currently had showing me the order receipts, including foodpanda. Just close if you don't want to take any orders already. I wasn't even in a hurry and was definitely willing to wait because I liked the food here.
Had to order and it’s 3AM. Decided to eat here for lunch break. The cashier is very rude and unaccommodating. It’s tealive in ayala central bloc cebu.
It was our first time with my friends here. The place is not crowded and the tables were pretty clean. We ordered many drinks and it was served right away. The taste & quality was amazingly good. The price is just fair. The meal was bland & you can taste the preservatives. It would help if there is a sauce in their tonkatsu because what is katsu without sauce? Also they don’t serve service water. You get to drink icedtea/coffee. No comfort room.
If you can go elsewhere. The food and tea is ok, but the service is terrible. Staff cares about delivery drivers and don’t care about customers in the premises. Waited for simple tea and fries for more than 30mins and have to remind to staff several times.
Serving takes forever! I just ordered 2 egg drops and 1 signature milktea. Been waiting for almost an hour na. Grabe, very slow service. I asked how long it will take, no answer! Their staff does not know how to prioritize and give an approximation of serving time. 👎🏻👎🏻👎🏻
Tealive Ayala IT Bloc is a Cafe located at Carmen, Cebu.