ZUS Coffee - Manhattan Parkway

EmberFig

Local Guide

9.0

I ordered online and for pick-up at my favorite site, Manhattan Parkway❤️ Very accurate on their service, Love the packaging…. of course the coffee itself is so perfect☕️

WhippedCreamWanderer

Local Guide

8.0

I’m extremely disappointed with my experience. I downloaded their app for the buy 1 take 1 promo, trusting it would work as promised. I used the app to select my current location, but it directed me to a different branch in Makati. Despite agreeing to their Lalamove delivery, it took 2 hours for the order to arrive. When it finally did, I asked them to replace it due to the delay, but they refused to offer any inconvenience fee. To make matters worse, they refused to change the coffee and tried to gaslight me by saying they’d only cover the two missing coffees (out of the six I ordered, 4 for…

CherryChaser

Local Guide

7.0

I've been really enjoying their ZUS Gula Melaka drink for the past few weeks. And while it's apparent their staff have their share of hiccups, they at least have the proper response when I reached out to them regarding an order that out of all things, was missing the coffee ingredient. It was then I found out, while I do enjoy the specific flavor of gula melaka and oat milk, the coffee is really the biggest factor for the drink. I reached out to their page who handled my concern and the branch in question contacted me and rectified the issue. Thank you to Renzo and Dean who handled my concer…

PickleParade

Local Guide

5.0

It has more ice than the drink itself :( maybe that's why its affordable. Taste is not bad but not extraordinary too and as I've said they put more ice, just few sips then you're done with the drink. You can never really appreciate it. The place is so small and its too loud, not comfy enough to stay, it looks aesthetically good on some corners but definitely still so plain. Needs more improvement.

WhippedCreamWanderer

Local Guide

5.0

What just annoys me aside from the loooong waiting time was the fact that everyone behind me in the line was given their orders already, except me (note that what I ordered was the same as the one behind me but she got her orders first) so imagine my disappointment when the one behind me was handed her order first. I followed up on my order and turns out it wasn't even prepared yet 🥲 I know they just opened so I hope they get to improve on this. They need to fix their way of preparing orders according to who ordered first.. if that works.